For Patients

Everything you need, before and after your visit.

Book an appointment, hear from other patients, find quick answers, or tell us how we're doing — all in one place.

Appointments

Book an Appointment

Fill in a few details and our team will confirm your appointment directly — usually within the same day.

Same-week appointmentsMost requests are scheduled within the same week.

Confirmation by phone or WhatsAppWe'll reach out directly to confirm your slot, not just by email.

Bring a valid IDRequired for all new patient registrations on arrival.

Full Name

Phone Number

Preferred Department

Preferred Date

Anything we should know? (optional)

Prefer to talk first? Call us or message on WhatsApp.

Patient stories

"From the front desk to the consultation room, I felt respected — not just as a patient, but as a person of faith."

Patient NameInpatient care, 2025

"The check-up programme caught something early that could have become serious. I'm grateful for how thorough they were."

Patient NameCheck-up programme

"Having a prayer space within the clinic made my recovery feel whole — body and soul, cared for together."

Patient NameOutpatient care

"Booking was simple and they confirmed by WhatsApp within the hour. No back and forth, no stress."

Patient NameGeneral consultation

"My son's paediatrician explained everything clearly and patiently. We never felt rushed."

Patient NamePaediatrics

"The herbal and modern treatments worked together, not against each other. That balance is hard to find."

Patient NameHerbal & Traditional Medicine

Quick answers

Do I need an appointment, or can I walk in?

We recommend booking ahead so we can match you with the right department, but walk-ins are welcome and seen as soon as a slot is available.

What should I bring to my first appointment?

A valid ID, any previous medical records or test results you have, and a list of medications you're currently taking.

Do you accept health insurance or HMO plans?

Please contact us directly to confirm which insurance and HMO plans we currently accept — this varies and is being finalised.

Can I request a specific doctor or department?

Yes — let us know your preference when booking and we'll do our best to accommodate it, subject to availability.

What if I need to reschedule or cancel?

Is the prayer space available to all patients?

Yes, regardless of department or reason for visit, our prayer and reflection space is open to all patients and their families throughout the day.

We're listening

Your experience matters to us. Whether it's a compliment, a concern, or something we got wrong, we want to hear about it directly.

Browse our departments and specialities, or just reach out and we'll point you the right way.